Reference

How m303 slot Handles Your Personal Data

At m303 slot, your personal data is collected only for the purpose of running your account, processing payments through DANA, OVO, GoPay and QRIS, and keeping your sessions…

Data collected only for account operationDANA, OVO, GoPay & QRIS payment data encryptedRetention periods clearly definedYour right to request data removalContact our privacy team anytime
m303 slot How m303 slot Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

Questions about how your data is stored, or requests to correct or delete your account information, go to our dedicated privacy contact channels.

Live Chat Open the chat widget inside your account dashboard between 08:00 and 23:00 WIB and our privacy team will respond within three minutes on any data query you raise.
Email Send a written data request to our privacy email address. We acknowledge every request within 24 hours and complete straightforward access or correction requests within seven calendar days.
In-Account Form Navigate to Settings, then Privacy, then Submit a Request. The form logs your query directly to our data team, so no request is lost and you receive a reference number immediately.
DATA HANDLING STANDARDS

Six Ways We Protect Your Privacy

From the moment you create an account through to the day you request deletion, your data passes through several layers of protection.

Encryption at Rest and in Transit

All personal data stored on our servers — including payment identifiers from DANA, OVO, GoPay and QRIS — is encrypted using AES-256. Data moving between your device and our servers travels over TLS 1.3.

Cookie Consent Control

When you first visit, a cookie consent banner appears. You may accept only essential cookies. Non-essential analytics cookies are blocked until you give explicit consent, and you can change this at any time in your account settings.

Account Security Verification

Before we action any data correction or deletion request, our team verifies your identity against the email address and phone number registered on your account to prevent unauthorised changes.

Retention Schedule

Transaction records are kept for five years to meet audit obligations. Session logs are deleted after 90 days. Profile data is removed within 30 days of a verified deletion request, where local law permits.

Third-Party Processor Limits

Payment processors like DANA and OVO receive only the minimum data needed to clear a transaction. They are contractually prohibited from using your data for any purpose beyond settling that specific payment.

Your Right to Access Records

You may request a copy of every data point we hold about you. Submit the request through the in-account form and we will deliver a structured data export to your registered email within 14 days.

Common Privacy Questions from Our Users

The questions below reflect what account holders most often ask us about their data rights, how we handle payment information, and what happens to their records if they close an account. Each answer describes our actual process, not a generic policy statement.

We collect your full name, email address, phone number and date of birth at registration. Once you make a deposit via DANA, OVO, GoPay or QRIS, your payment identifier is also recorded and linked to your account for reconciliation and security purposes.

Transaction records — including every deposit and withdrawal processed through DANA, OVO, GoPay or QRIS — are retained for five years to satisfy financial audit requirements. Session logs are automatically purged after 90 days, and inactive account profile data is reviewed annually.

Yes. Submit a deletion request via the in-account Privacy form or by email. We verify your identity first, then remove your profile data within 30 days. Financial transaction records are kept for five years as required by audit obligations, where local law permits.

We share data only with payment processors — DANA, OVO, GoPay and QRIS — strictly to settle your transactions. Each processor receives the minimum data needed. We do not sell, rent or pass your data to advertisers or unrelated companies under any circumstances.

Go to Settings, then Privacy, then Submit a Request, and select the 'Data Export' option. We acknowledge the request within 24 hours and deliver a structured export to your registered email address within 14 calendar days of identity verification.

We use essential cookies to keep you logged in and remember your language setting, and optional analytics cookies to understand page performance. You may decline analytics cookies at any time through the cookie banner or via Settings, without affecting your account access.

Submit a correction request through live chat between 08:00 and 23:00 WIB, by email, or through the in-account Privacy form. After verifying your identity against your registered email and phone number, we update the record within seven calendar days.